Work Orders

Create, assign, schedule, and close work orders across your teams.

Articles

• Work order lifecycle reference — The complete status flow and who is allowed to move a work order between each state.
• Triage submitted work requests — How Managers handle incoming Requestor submissions: review, accept or reject, schedule, and assign.
• Assign a work order — Assign a work order to an individual, a team, or both, and understand how assignment drives notifications and dashboards.
• Read the Reports page — Open the Reports page to see throughput, backlog, and overdue work across your teams.
• Submit a work request as a Requestor — Equipment owners or trusted customers can scan the QR code on a machine and send a work request straight to the right team.